Inside Counter Sales Associate - Concrete/Masonry

Description

• Communicates and works directly with customers and perspective customers to provide presale applications support, quotations, and orders using order entry systems.
• Builds and maintains positive relationships with customers and co-workers.
• Generates formal quotations and provide customer leads to the outside sales representatives.
• Develops a strong and positive working relationship with the outside sales team in order to provide feedback and data on account activity, promote open communication regarding specific accounts, and understand sale strategy.
• Dedicates after hour time to learn the features, benefits, and applications of our products by participating in sales and product training events and Evergreen online and off-site training modules.
• Demonstrates proficiency in entering orders and preparing quotations for the customer while responding quickly to customers through phone, email, or fax,
• Utilizes vendor/supplier representatives on a consistent basis to grow sales, source products, and close deals.
• Communicates with other departments such as Purchasing, Accounting, and Operations in an effective manner when needed.
• Develops a strong sense of urgency in following up with quotations and sales leads assures customers receive proper paperwork for credit applications or RGA’s.
• Gains an understanding of the customer’s needs and applications by asking probing questions and effectively recommends the correct product that is suitable to the customer’s needs.
• Uses discretions and judgement when developing proposals and bids ensuring that the pricing is competitive.
• Develop pricing strategy that is mindful of product margins.
• Provides customer assistance at pick up counter when needed.
• Other duties as assigned.

• 3+ years of inside sales experience, preferably in the building materials industry
• 3+ years of experience selling to contractor, superintendents, and/or other key decision makers on construction jobsites 
• College degree in Business or related discipline preferred.

• Programs used:
• NetSuite
• Outlook
• Microsoft Word & Excel
• Abilities
• Ability to work independently, prioritize work and perform multiple tasks.
• Proven track record of successful sales in the concrete and/or masonry space 
• Ability to lift up to 50 pounds and climb stairs, stretch, and bend.
• Ability to navigate websites and able to see, review, and interpret computer images and written documents.
• Must have excellent time management, negotiation, critical thinking, decision making, and organizational skills as well as attention to detail.
• Excellent communication skills including speaking, reading, and writing in the English language with the ability to converse verbally with others on the phone and/or in person.
• Must have outstanding customer service skills with the ability to interpret customer needs as well as demonstrate a customer service mindset when dealing with internal and external customers.

• Prior experience in the sales of construction materials-related distributorship (commercial, residential, or both).
• Prior experience in the sales of concrete and masonry accessories, waterproofing materials, and rebar.
• Ability to thrive in a fast-paced environment.

• Competitive salary plus quarterly bonuses.          
• Multiple medical, dental, and vision plan options          
• Short Term Disability, Long Term Disability, and Life Insurance.           
• 401k retirement plans with a generous company match.          
• Tuition reimbursement          
• Competitive sick, vacation and PTO time as well as paid holidays          
• Company-provided PPE as required          
• Company-paid training and certifications
• Generous discounts on the best products from leading industry vendors