Senior Manager of Business Systems
This job posting is no longer active.
Location: Orlando, FL, United States
Description
Strategy & Planning:
- Conduct a thorough analysis of existing business systems and procedures.
- Define, develop, and document software business requirements, objectives, and deliverables in collaboration with internal users and departments.
- Assist in crafting software development project plans, including scoping, scheduling, and implementation.
Acquisition & Deployment:
- Research software application products and services in alignment with business requirements.
- Collaborate with vendors for efficient implementation of new software products or systems and resolution of adaptation issues.
- Recommend, schedule, and execute software improvements and upgrades.
- Develop an integration playbook for newly acquired companies into Prophet 21.
Operational Management:
- Manage internal Prophet 21 development resources, alongside on-shore and off-shore vendors.
- Foster professional relationships with key stakeholders across all business units.
- Act as the technical point of contact for the ERP application, providing hands-on support for users.
- Design and implement technology solutions in Prophet 21 modules to meet business and stakeholder requirements.
- Architect, design, build, and deliver Prophet 21 solutions, optimizing usability and functionality.
- Ensure scalable systems integrations with Prophet 21, aligning with the company's growth.
- Collaborate with Prophet 21 and implementation partner teams on automating data integrations.
- Stay abreast of new Prophet 21 features and functionality, providing recommendations for improvements.
- Participate in technical design/code reviews and audits, maintaining design objectives and standards.
- Manage user roles/access, assign permissions, and maintain user interface entry forms, email, and PDF templates.
- Work with end users on usability/Help Desk issues.
Position Requirements:
Formal Education & Certification:
- University degree in computer science or information systems and 5-7 years of related work experience.
- Education and/or certifications with significant experience in SDLC and project management are desired.
Knowledge & Experience:
- In-depth, hands-on knowledge and experience with enterprise applications, including 5+ years optimizing Prophet 21.
- Certified Prophet 21 Administrator preferred.
- Eight-plus years of overall IT expertise.
- Minimum four years of managerial responsibilities, including vendor management.
- Understanding of Prophet 21 ERP workflow functionality and processes.
- Experience using forms, fields, custom records, and workflows in the ERP system.
- Experience with co-location hosting of Prophet 21.
- Proficiency in generating reports and custom reporting within Prophet 21.
- Understanding of industry-standard business practices in accounting and warehouse management.
- Business acumen to connect business needs with the right technical solutions.
- Proficiency with saved searches, formulas, reporting, creating dashboards, forms, and workflows.
- Ability to manage competing priorities, troubleshoot, and work independently.
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Excellent written and oral communication skills, proficient in Microsoft Office (Word, Excel, and PowerPoint).
Personal Attributes:
- Highly self-motivated and directed.
- Quick absorption of new ideas and concepts.
- Good analytical and problem-solving abilities.
- Effective prioritization and execution of tasks in a high-pressure environment.
- Ability to conduct research into software development and delivery concepts, as well as technical application issues.
- Management capability for 5-10 employees.
- Presentation of ideas in business-friendly and user-friendly language.
- Strong customer service orientation.
- Excellent written, oral, interpersonal, and presentational skills.
- Experience working in a team-oriented, collaborative environment.
Work Conditions:
- Occasional travel between training locations.
- Prolonged periods of sitting.
- Maneuvering and work in the warehouse environment.
- Dexterity for operating a computer and handling various tools and components.
- Lifting and transporting moderately heavy objects, such as computers and peripherals.